uk域名出问题了怎么办

Posted by zuzhihui in 域名 on 2012/05/26 with 2 Comments

本文介绍uk域名出问题了怎么办。我们介绍了域名出问题的两种常见的情况,最后对怎样注册UK域名给出了建议。

uk域名的最高管理机构是Nominet UK,官网是 http://www.nominet.org.uk ,uk域名有问题后应该首先Email联系Nominet UK,他们的Email地址是:nominet@nominet.org.uk ,发Email示例如下:

Hi, 

My domain XXXX.co.uk is suspended. May I ask how to unsuspend the domain ? 

Regards, 
Chris

Nominet一般在一个工作日之内就会回复邮件。

第一种情况

如果域名被封的原因是因为Nominet认为域名联系人的详细信息不准确,Nominet的回复邮件一般如下:

Hi,

Thank you for getting back to us.

The reason we have suspended this domain is because we have been unable to verify the name listed as the registrant on our database 'Webb Carol', or the address details. We contacted you using your administrative contact email address on the 24th July, after 30 days of not receiving any response to this or our follow-up emails the domain was suspended.

It is possible that your details are correct, but that they do not appear on the data sources available to us. So that we can validate your details and process your application, could you please provide us with some form of documentary evidence, this can be in the form of a passport, drivers license, copy of official ID or even a recent utility bill that confirms your name.

We also need proof of your address, this can be in the form of a recent utility bill received at this address, or a drivers license provided this includes your address.

You can scan and attach these details to a reply email, or you can fax copies of the documentation to us quoting your domain name to +44 1865 332288. When we receive this ID we will be able to update our systems to recognise your registration details as valid for current and future registrations.

If you need anything further, please do contact me on +44 (0) 1865 332222, or by email at validation@nominet.org.uk.

Kind regards,
Michael Mcloone

Data Validation
T +44 (0) 1865 332222
F +44 (0) 1865 332288

Nominet UK is a company limited by guarantee and registered in England under No. 3203859. Our registered office is Minerva House, Edmund Halley Road, Oxford Science Park, Oxford, OX4 4DQ, England.
www.nominet.org.uk

这封邮件里面,Nominet要求提供身份证明和地址证明的材料,比如:护照,驾照,银行账单,水电煤气费收据。提供这些证件就能够解封了。

第二种情况

如果是因为域名有纠纷,对方投诉了,警察机构也参与进来了,回信内容一般都是如下:

Thanks for your email. For details regarding the suspension, please provide the registrant with contact details for PCeU: 
Tel: (0)2072308207 
Email: pceu@met.pnn.police.uk 
Operation: Papworth 10 

If you have any questions please contact me on 01865 332244, or by email at andrew.simpson@nominet.org.uk. 

Kind Regards 
Andrew Simpson 
Customer Services 
T  44 (0) 1865 332244 
F  44 (0) 1865 332288 
E nominet@nominet.org.uk

Nominet 让我们联系PCeU,PCeU的全称是Police Central e-crime Unit,是英国专门处理网络犯罪的警察机构。我们再把相同的Email发给pceu@met.pnn.police.uk ,等待PCeU的答复。PCeU一般在一个工作日后答复,内容如下:

Dear Sir,

Your Domain was registered with False information. This is a breach of
your contract with Nominet therefore your domain was suspended.

Regards

DS Stephen Truick
Police Central e-crime Unit (Infrastructure Abuse Unit)
SCD6 Economic & Specialist Crime Command,
Metropolitan Police.
1st floor, Indigo Block, Cobalt Square
1 South Lambeth Road,
London
SW8 1SU
Tel: 020 7230 8036

PCeU回复说是域名的联系人信息是伪造的,所以域名被停了。接下来我们回复PCeU,问问如果我把域名的联系人信息修改成真实的信息,能否解封域名呢?

Thank you very much for the reply. Can you unsuspend the domain if my
customer provide the true contact ?

PCeU很快回答如下:

Unfortunately No, You supplied false data when setting up the account and this breaks your contract with Nominet
大意是:很不幸,现在修改为真实的信息也不行!您在注册域名的时候提供的是虚假的信息,这违反了Nominet的规定。
可见,注册uk域名的时候提供真实的域名注册人资料还是非常必要的。

对注册.uk域名的建议

注册.uk域名,联系人的详细信息一定要真实准确,如果您实在无法提供真实准确的联系人信息,可以到网上找一个,但是请注意,不是随便找一个,找的这个联系人信息最好在Nominet的数据库里面是存在的,比如:http://www.nominet.org.uk/whois/lookup?query=nike.co.uk 可以查询到域名 nike.co.uk 的联系人信息,这个联系人信息应该是靠谱的。

2 Comments

paul on 2013/04/18  · 

非常有用的信息, 我的域名也遇到了这样的情况,损失惨重啊, 要是早点看到你这篇文章就好了。

zuzhihui on 2014/08/31  · 

对你有帮助就太好了!

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